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Customers
will be provided with a 30-day guarantee on all parts unless
otherwise specified. |
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Customers
will be provided honest, straight forward and fair treatment,
and be assisted in determining the correct parts needed. |
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Customers
will be sold quality parts at a fair price, free of deceptive
practices and misrepresentation. |
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Customers
are assured that all members cooperate with law enforcement
authorities to help curb theft of autos and auto parts. |
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Customers
will be provided with a clean and orderly area to purchase
parts. |
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Customers
unable to purchase needed parts at a member yard will be helped
to locate those parts by means of hotlines, teletypes, and
computer circuit systems. |
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Customers
will be assured that all members advertise honestly avoiding
false, misleading, and deceptive statements. |
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Customers
are urged to send written accounts of positive or negative
treatment to: |
S.C.C.A.R.A. Ethics
Committee
P.O. Box 26457
San Jose, CA 95159
Customer's letters
will be reviewed and answered by the committee.
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